Order Processing:
- Your order will be processed within 2-5 business days using reliable carriers such as USPS, UPS, FedEx, and DHL.
Delivery Time:
- Estimated delivery times vary by location:
- United States: 6-12 business days
- Canada, Europe: 8-15 business days
- Australia, New Zealand: 8-15 business days
- Central & South America: 10-20 business days
- Asia: 8-15 business days
- Africa: 15-30 business days
- Max delivery time – 30 business days.
Processing and Shipping Times:
- The estimated delivery period is divided into two stages:
- Processing Time: 3-5 working days.
- Shipping Time: 10-15 working days.
- During high seasons and sales, deliveries might take a bit longer.
Customs Fees and Taxes:
- Your package may be subject to customs fees and import duties. The recipient is responsible for all incurred duties and taxes. Unfortunately, we can't determine these fees during checkout.
Tracking Your Order:
- You will receive an automatic tracking code via email a few days after your order. If you've just received a shipment notification, please allow 3 to 5 business days for the tracking information to update.
Refusing Packages:
- Please do not refuse packages due to customs or tax charges. Refusal may result in abandonment of the package in customs, and we won't be able to offer a refund.
Returned Orders:
- For orders returned due to incorrect or missing address information, shipping fees are non-refundable. We're happy to re-ship, but additional charges will apply.
For any questions or concerns, feel free to contact us. Your satisfaction is our priority.
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