Frequently Asked Questions (FAQs)

Welcome to the Brandy Bucket FAQ page! Here, we've compiled answers to some common questions to provide you with quick and helpful information. If you can't find the answer you're looking for, feel free to reach out to our dedicated Customer Support team at

support@brandybucket.com

 Your satisfaction is our priority!

Have a question? Check our FAQs below:

How do I place an order?

Navigate our website, select your favorite items, and follow the checkout process.

Can I modify or cancel my order after placing it?

Yes, orders can be modified or canceled within 12 hours of placement. Contact us at support@brandybucket.com for assistance.

How do I track my order?

Once your order is placed, you'll receive a tracking code via email within a few days. Track your delivery using the provided links.

What is your return policy?

We offer a 7-day return policy. Visit our Refund and Return Policy for detailed information.

How do I initiate a return?

Contact our Customer Support team for guidance. Return shipping costs are the responsibility of the customer.

Are customs fees included in the purchase price?

Customs fees may apply and are the responsibility of the recipient. Refer to our shipping policy for more details.

How can I contact customer support?

Reach out to our team at support@brandybucket.com, or WhatsApp us at +1 347 2128856

Can I change my shipping address after placing an order?

Once confirmed, the shipping address cannot be changed. Please double-check during checkout.

Are your products cruelty-free?

Yes, our products are cruelty-free, reflecting our commitment to ethical practices.